Website Terms of Use

1. About these terms

Welcome to the Fosterli website.

This website is operated by Fosterli LTD (“Fosterli”, “we”, “us”, “our”), a company registered in England and Wales.

Registered office: 3rd Floor, The Old Stock Exchange, St Nicholas Street, Bristol, BS1 1TG
Company number: 16148409

These Website Terms of Use apply when you visit or use the Fosterli website at fosterli.com, including any pages, resources or forms available through it.

By using our website, you agree to these terms.

These terms apply to the public Fosterli website only. Use of the Fosterli software platform is governed separately by our Terms of Service and any applicable customer agreements.

2. About Fosterli

Fosterli provides software designed to support fostering recruitment and assessment.

Our website provides information about Fosterli, our products and services, resources for the fostering sector and ways to contact or request a demonstration from our team.

Information published on this website is intended for general information only. It does not constitute legal, regulatory, safeguarding or professional Social Work advice.

Fostering services remain responsible for their own statutory responsibilities, professional judgements, assessments and decisions.

3. Using our website

You may use the Fosterli website for lawful purposes and to learn about our products, services and resources.

You must not:

• use the website in any way that is unlawful or fraudulent;
• attempt to gain unauthorised access to the website, its infrastructure or connected systems;
• introduce viruses, malware or other harmful technology;
• interfere with the security, availability or operation of the website;
• scrape, copy or systematically extract website content without our permission; or
• use our website or content in a way that infringes Fosterli’s or another person’s intellectual property rights.

We may restrict or block access where we reasonably believe the website is being misused.

4. Contact forms and information you send us

Our website may allow you to contact Fosterli, book a demonstration, download resources, register interest or submit other enquiries.

Please provide information that is accurate and relevant to your enquiry.

Our public website forms are not designed for sharing fostering assessment information, safeguarding information or sensitive personal information about children, Foster Carers or Fostering Applicants.

Where information needs to be shared securely as part of using the Fosterli platform or an existing customer relationship, the appropriate secure channel should be used instead.

How we use personal information submitted through the website is explained in our Privacy Notice.

5. Website content

We take reasonable care to ensure that information published on the Fosterli website is accurate and useful.

However, fostering policy, regulation, guidance and practice can change. We do not guarantee that all website content will always be complete, current or suitable for a particular situation.

You should obtain appropriate professional advice where a decision depends on legal, regulatory, safeguarding or other specialist requirements.

We may update, change or remove website content at any time.

6. Resources and downloadable content

Fosterli may make guides, checklists, reports, articles and other resources available through the website.

Unless we state otherwise, these resources are provided for general information and professional use.

You may download and use them within your organisation, but you must not reproduce, sell, republish or commercially distribute Fosterli content without our written permission.

7. Intellectual property

All intellectual property rights in the Fosterli website and its content, including text, branding, graphics, illustrations, software, layouts and downloadable materials, are owned by or licensed to Fosterli unless stated otherwise.

“Fosterli” and associated branding may not be used in a way that suggests endorsement, partnership or affiliation without our permission.

Nothing in these terms transfers ownership of any Fosterli intellectual property to you.

8. Links to other websites

Our website may contain links to third-party websites or resources.

We provide these links where we think they may be useful, but Fosterli does not control third-party websites and is not responsible for their availability, content, privacy practices or security.

A link from Fosterli does not necessarily mean that we endorse the organisation, product or information concerned.

9. Privacy and cookies

We take the privacy of people visiting Fosterli seriously.

When you use our website, we may process personal information, for example when you:

• submit a contact or demo request;
• download a resource;
• sign up to receive communications; or
• interact with our website and its analytics technologies.

How and why we process personal information is explained in our Privacy Notice.

Our website also uses cookies and similar technologies. Information about the cookies we use, their purposes and how you can manage your choices is provided through our Privacy Notice and cookie controls.

Where consent is required, non-essential cookies will only be used after you have made your choice through our cookie banner or cookie settings.

10. Website availability and security

We aim to keep the Fosterli website available and secure, but we do not guarantee that it will always be available, uninterrupted or free from errors.

We may suspend, withdraw, update or restrict access to some or all of the website where reasonably necessary, including for maintenance or security purposes.

You are responsible for using appropriate security protections when accessing websites and downloading content.

11. Our liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the extent permitted by law, Fosterli is not responsible for:

• decisions made in reliance on general information published on this website;
• losses caused by third-party websites or services;
• indirect or consequential losses arising from use of the website; or
• loss arising from circumstances outside our reasonable control.

Different liability provisions apply to customers using the Fosterli software platform and are set out in the relevant customer agreements and Terms of Service.

12. Changes to these terms

We may update these Website Terms of Use from time to time, for example where our website, services or legal requirements change.

The latest version will always be published on this page with the date it was last updated.

13. Governing law and jurisdiction

These terms are governed by the laws of England and Wales.

The courts of England and Wales have jurisdiction in relation to any dispute arising from these terms or use of the website.

14. Contact us

If you have any questions about these terms, please contact:

Fosterli LTD
3rd Floor, The Old Stock Exchange
St Nicholas Street
Bristol
BS1 1TG

Email: info@fosterli.com